FAQs

While soy wax can be more temperamental to work with than the alternatives, we have decided to use 100% soy due to its non-toxic nature and longer burn time. Soy wax comes from soybeans making it a great alternative to the widely used petroleum-based paraffin wax. We want to ensure that our candles are clean burning, meaning they do not release any harmful chemicals into the air you breathe. 

Additionally soy wax is a great option as it is renewable and biodegradable. Using soy wax also means that our candles are vegan friendly, while some other waxes are blended with animal fats or tested on animals. Our soy wax at this time is sourced from the US and while we highlight the positive aspects of soy versus other waxes, we are not ignorant to the repercussions the boom of soy products and farming has had on our environment. This is why we put such importance on sustainability not only in this business, but in our lifestyle. 

Yes! This is one of the main reasons we have decided to use a flat wood wick. We think it is such a special feature, reminiscent of fun times by the campfire. 

To ensure that your candle lives its longest life, we recommend trimming the wick between each use to about 3/8 of an inch. By doing so, you control the size of the flame. If the flame is too big, it will produce black soot as well as melt the candle much faster. 

We would recommend using a candle wick trimmer (available through Vine & 7th), however as an alternative you could pinch off a little bit of the wick with your fingers when it is completely cool before the next use. Just make sure to wash your hands right after as some black residue might remain on the finger tips!

While you could definitely use only essential or natural oils in soy wax candles, simply put, they do not produce enough of a strong hot or cold scent throw. It would require a far greater ratio of oil to wax to achieve a scent, therefore also significantly increasing the price of the candle. 

To achieve a good scent throw while remaining non-toxic, we've decided to use paraben and phthalete-free fragrance oils in the majority of our candles. We do feature some candles with a mix of natural oils and paraben and phthalete-free fragrance oils. 

We ship our candles through Canada post, Canada wide and to the United States. There are 3 shipping options available through Canada Post within Canada. At checkout, please select the option that best suits your needs. 

We also ship to the United States. Shipping options are available at checkout, please select the best option that works for you. 

On all our shipping and deliveries, please contact us within 4 days of receiving the items should they have arrived broken or damaged, we would hate for you to miss out on the candle! Please email us at hello@vineand7th.com to start the conversation.